Cookie Policy
Last updated: November 1, 2024
1. What Are Cookies
Cookies are small text files that are stored on your device (computer, tablet, or mobile phone) when you visit a website. They are widely used to make websites function properly, enhance user experience, and provide website operators with information about how visitors interact with their sites. Cookies may be set by the website you are visiting (first-party cookies) or by third-party services that provide content, analytics, or advertising functionality on the website (third-party cookies). Cookies can be "session cookies" that are deleted when you close your browser, or "persistent cookies" that remain on your device until they expire or are manually deleted.
In addition to cookies, we may use similar technologies such as web beacons, pixel tags, and local storage objects. These technologies serve similar purposes to cookies and are collectively referred to as "cookies" throughout this policy for simplicity. This Cookie Policy applies to the Travencio website at travencio.com (the "Site") and should be read alongside our Privacy Policy and Terms of Use.
2. How We Use Cookies
Travencio Routes LLC uses cookies on the Site for several purposes. These include ensuring the Site functions correctly and securely, remembering your preferences and settings between visits, understanding how visitors interact with the Site so we can improve its design and content, measuring the effectiveness of our content and service pages, and providing a consistent browsing experience across all pages of the Site. We do not use cookies to collect personally identifiable information unless you have voluntarily provided that information through a form submission or account interaction. Cookie data is used in aggregate to analyze overall traffic patterns and Site performance.
3. Types of Cookies We Use
The cookies used on our Site fall into the following categories:
Essential Cookies
These cookies are necessary for the Site to function properly. They enable core functionality such as security features, form submission processing, cookie consent preferences, and basic navigation. Without these cookies, certain parts of the Site may not work as intended. Essential cookies do not collect personally identifiable information and are typically set in response to actions you take on the Site, such as setting privacy preferences, filling out forms, or navigating between pages. These cookies are always active and do not require your consent because they are strictly necessary for the Site to operate.
Analytics Cookies
Analytics cookies help us understand how visitors use the Site by collecting information about the pages visited, time spent on each page, referral sources, browser types, and general navigation patterns. This data is collected anonymously and aggregated, meaning it cannot be used to identify individual visitors. We use this information to identify popular content, optimize page layouts, and improve overall Site performance. Analytics cookies may include third-party cookies from services such as Google Analytics, which processes data according to its own privacy policy. If you prefer not to be tracked by analytics cookies, you can disable them through your browser settings or by using the cookie management options described below.
Preference Cookies
Preference cookies allow the Site to remember choices you have made during previous visits, such as your preferred language, region, or display settings. These cookies enhance your browsing experience by personalizing the Site based on your preferences. They do not track your browsing activity across other websites. Preference cookies may persist for up to twelve months before expiring and are reset if you clear your browser cookies manually.
Functionality Cookies
Functionality cookies support features that improve the usability of the Site, such as remembering whether you have dismissed the cookie consent banner, storing form data during multi-step processes, and enabling interactive elements like FAQ accordions and navigation menus. These cookies do not collect marketing or advertising data and are used solely to enhance your experience on the Site. Some functionality cookies are session-based and are deleted when you close your browser, while others persist for a defined period to maintain your settings between visits.
4. Third-Party Cookies
Some cookies on the Site are set by third-party services that we use to enhance functionality and analyze traffic. These third parties may include analytics providers such as Google Analytics, form processing services such as Formsubmit, and content delivery networks that serve fonts and other static resources. Third-party cookies are governed by the privacy policies of the respective third-party providers. We do not control the content or operation of third-party cookies and recommend reviewing the privacy policies of these services if you have questions about their data collection practices. We do not use third-party advertising cookies or participate in behavioral advertising networks on this Site.
5. Cookie Consent
When you first visit the Site, a cookie consent banner is displayed at the bottom of the page. By clicking "Accept," you consent to the use of all cookies described in this policy. If you do not interact with the banner, only essential cookies that are strictly necessary for the Site to function will be active. You can change your cookie preferences at any time by clearing your browser cookies and revisiting the Site, which will trigger the consent banner to appear again. Your consent preference is stored using a local storage item on your browser so that we do not display the banner on subsequent visits after you have made your choice.
6. Managing Your Cookie Preferences
You have several options for managing cookies on your device. Most web browsers allow you to control cookies through their settings, typically found under "Privacy," "Security," or "Advanced" sections of the browser preferences. The specific steps vary by browser, but common options include blocking all cookies, blocking only third-party cookies, accepting all cookies, deleting existing cookies, and setting the browser to notify you each time a cookie is set. Please note that disabling certain cookies may affect the functionality of the Site. For example, blocking essential cookies may prevent form submissions from working correctly, and blocking preference cookies may cause you to see the cookie consent banner on every visit.
For more information on managing cookies in specific browsers, refer to the help documentation provided by your browser manufacturer. Common browser help pages include documentation from Google Chrome, Mozilla Firefox, Apple Safari, and Microsoft Edge.
7. Data Retention for Cookies
The retention period for cookies varies by type and purpose. Session cookies are automatically deleted when you close your browser window. Persistent cookies remain on your device for a predetermined period, which ranges from thirty days to twelve months depending on the specific cookie. Analytics cookies typically expire after twelve months. Preference and functionality cookies are generally retained for six to twelve months. Your cookie consent preference is stored indefinitely until you clear your browser data. You can view and delete cookies stored on your device at any time through your browser settings.
8. Changes to This Cookie Policy
We may update this Cookie Policy from time to time to reflect changes in the cookies we use, changes in applicable laws or regulations, or improvements to our practices. When we make changes, we will update the "Last updated" date at the top of this page. We encourage you to review this Cookie Policy periodically to stay informed about how we use cookies. Material changes will be highlighted through a notice on the Site or through the cookie consent banner. Your continued use of the Site after changes to this policy constitutes your acceptance of the updated terms.
9. Contact Us
If you have questions or concerns about this Cookie Policy or our use of cookies, please contact:
Travencio Routes LLC
701 Brazos St, Suite 550
Austin, TX 78701, USA
Phone: +1 (512) 793-2658
Email: office@travencio.com
Business Hours: Monday through Saturday, 9:00 AM to 6:00 PM CST
We will respond to cookie-related inquiries within fifteen business days of receipt.